Bybit Introduces VIP Portal for Reporting Stolen Fund Inflows

Bybit, recognized as the world’s second-largest cryptocurrency exchange by trading volume, has announced the launch of a new VIP-level reporting service. This service is designed to streamline the submission of stolen fund inflow cases. The ‘Report Stolen Funds’ portal is now accessible via Bybit’s official website, allowing victims to report suspected stolen assets entering Bybit directly to the exchange’s Lazarus Security Lab.

The Lazarus Security Lab is a dedicated team available 24/7 to expedite reviews within 2-4 hours. This initiative highlights Bybit’s commitment to investing in robust risk control measures and user protection frameworks, reinforcing its vision of building trust and transparency in the crypto economy.

How the VIP Portal Works

The services can be accessed through multiple points on Bybit’s platform, including the Help Center, Customer Support portal, and the Bybit Authenticity Check page. VIP users can provide details such as the stolen asset type, transaction information, and the suspected hacker’s address. The portal is specifically intended for cases where stolen funds are suspected to have reached Bybit.

This secure entry point allows VIP clients to report stolen fund inflows involving Bybit. Cases submitted through the system are prioritized for internal review before victims engage law enforcement. This enables Bybit to act swiftly in preserving evidence and protecting client interests.

Bybit’s Commitment to Security and User Protection

Submitted cases will be reviewed within 2-4 hours, and temporary internal restrictions may be placed on suspicious accounts as a precaution. These measures are discretionary and apply only to inflow reports; they do not replace official freezing orders required for recovery. Victims remain responsible for filing with law enforcement and obtaining official freezing orders to pursue enforceable recovery.

David Zong, Head of Group Risk Control and Security at Bybit, stated, “Our priority is to ensure that our VIP clients have fast and direct access to trusted tools when they need them most.” He emphasized that the service focuses on stolen fund inflows, allowing Bybit to act quickly to secure evidence while clients prepare their law enforcement filings.

The launch of the VIP portal marks another step in Bybit’s ongoing investment in risk controls and user protection. Bybit is also exploring ways to expand this service to retail users in the future, reinforcing its commitment to accountability and alignment with evolving global regulatory expectations.

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Why This Matters: Impact, Industry Trends & Expert Insights

Bybit has launched a new VIP portal for reporting stolen fund inflows, aiming to enhance the security and trust of its high-value clients by allowing rapid reporting and review of suspected stolen assets.

A recent industry report highlights that crypto scams and theft remain significant challenges, with over $4.3 billion stolen in 2025 alone. Bybit’s initiative to streamline the reporting of stolen funds aligns with the ongoing recovery efforts and the need for enhanced security measures in the crypto sector.

As per insights from Finbold, Bybit’s VIP portal is considered a proactive tool that complements its existing security measures. This supports Bybit’s commitment to providing rapid incident response and robust protection against stolen fund inflows, reinforcing client trust and regulatory compliance.

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